TERMS OF USE

RETURN POLICY

Due to health code standards, we will not physically take back any food/beverage items; however, if you are not satisfied with your order, we may be able to provide a refund/compensation. Refunds are issued on a case-by-case basis. 

If items become unavailable, but you have already paid, we will contact you to either substitute the item(s) or provide a refund for those specific items.

If you would like to place a large order, please inquire at catering@oyatsupan.com. For customized cake orders and/or catering orders, we require 72 hours' notice for cancellation. If the order is canceled within the 72-hour window, Oyatsupan Bakers™ will refund fifty (50) percent of the total dollar amount initially paid upon ordering.

If you would like a refund, please call the bakery at 503.941.5251, or email us at hello@oyatsupan.com, and title the subject line as “Refund Request.”

THE COMPANY’S PROPRIETARY RIGHTS

You acknowledge and agree that the company content on the website, including but not limited to (1) text, (2) software, (3) photographs, (4) graphics, (5) page layout, (6) and design – collectively the “content”—is protected by copyrights, trademarks, site marks, patents, or other proprietary rights and laws. Such content may be displayed, reformatted, and printed by you for your personal, non-commercial use, and only in connection with our product offerings in accordance with the Terms of Use and not for distribution in any medium.

The names, logos, and other materials displayed on the company site constitute trademarks, copyright, and other intellectual property collectively referred to as “IP rights” of the company or its licensors. You agree that the company retains and owns all rights, title and interest in the content and IP rights, and that the Terms of Use does not transfer or convey to you any ownership right, title, or interest in or to the content and IP rights, and that you will not contest or challenge the ownership of the content and IP rights.

LIMITATION OF LIABILITY

YOU AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR:

  • ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION:

  • DAMAGES FOR LOSS OF USE;

  • DATA GOODWILL;

  • PROFITS, OR OTHER INTANGIBLE LOSSES;

ARISING OUT OF OR IN ANY WAY CONNECTED WITH:

  • Use or performance of the site or related websites;

  • Delay or inability to use the site or related websites;

  • Provision of or failure to provide sites, information or software;

  • Sites obtained through the site, or otherwise arising out of the use of the site;

  • Error;

  • Omission;

  • Inaccuracy;

  • Interruption;

  • Deletion;

  • Defect;

  • Delay in operation or transmission;

  • Computer virus;

  • Communication line failure;

  • Theft;

  • Destruction or unauthorized access;

  • Alteration;

  • Whether based on contract, tort, negligence, strict liability or otherwise - even if company or any of its suppliers has been advised of the possibility of damages.

  • If you are dissatisfied with the site or any part of the site your sole and exclusive remedy is to discontinue using the site and its related website.

  • At all times and in any event the total liability of company to its members shall be limited to the total annual membership fee paid by the individual member to company.

These TOU constitute the entire agreement between you and the Company and supersede any previous agreement or understanding between you and the Company.

Governing Law

These TOU shall be governed in all respects by Oregon law without reference to its conflict or choice of law rules or principles, and the parties submit to the exclusive jurisdiction of the state and federal courts located in Portland, Oregon.